Unable to login to SNMPGTW probe config gui not opening in admin console
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Unable to login to SNMPGTW probe config gui not opening in admin console

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Article ID: 276063

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I am having trouble opening the gui config on the snmpgtw probe in the admin console.

Error message:-

===========

Unable to read the Configuration
Message:- Internal server Error failed to find adapter for probe at address.
Resolution:- If the probe is supported for probe provisioning ensure the correct version of PPM is being used. if not, use either raw configure or the thick client.
error code:-PPM-001

Environment

 UIM 20.4 CU 9

 snmpgtw probe 1.40

ppm probe 20.46

Resolution

 snmpgtw hotfix below which resolves this issue

snmpgtw-1.40-HF1-20190109.085548-1.zip

Please Download from attachment.

Attachments

snmpgtw-1.40-HF1-20190109.085548-1.zip get_app