Error "CEE3501S libjvm.so not found" in the VANWEBUI started task after the install.
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Error "CEE3501S libjvm.so not found" in the VANWEBUI started task after the install.

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Article ID: 276011

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Updated On:

Products

Vantage Storage Resource Manager

Issue/Introduction

After VANWEBUI (MTC-M) installation and VANWEBUI proc customization, the started task is showing the error.

CEE3501S The module libjvm.so was not found.
          From entry point JzosVM::initializeVMArgs() at compile unit offset +0000000027F071A4 at entry offset +00000000000000B4 at
          address 0000000027F071A4.

The VANWEBUI STC is failing with the following error.
IEF450I VANWEBUI VANWEBUI - ABEND=S000 U4038 REASON=00000001  207
*AO00492A VANWEBUI ABEND=U4038

Environment

VANTAGE Web client MTC-M 14.1.3

Cause

There could be multiple causes for this error.
The probable reason could be customer is missing either JAVA_HOME, CATALINA_HOME and Tomcat runtime paths in the VANWEBUI proc. 
The other reason could be the invalid JAVA_HOME path. 

Resolution

There can be multiple causes for this error.
1.Please make sure that Customer has updated the JAVA_HOME, CATALINA_HOME and Tomcat runtime paths correctly to fix this error.
2. Please make sure that JAVA_HOME path specified in the STDENV shell script in the VANWEBUI proc is valid. The KB Article explains how to check the JAVA_HOME path is valid or not.