IDM 14.5 fail to start with error standalone\data\activemq\journal\server.lock

Products

• CA Identity Manager

Issue/Introduction

Seeing the following Error during IDM start up

AMQ224097: Failed to start server: java.io.FileNotFoundException: E:\EAP-7.4.0\standalone\data\activemq\journal\server.lock (Access is denied)
    at java.io.RandomAccessFile.open0(Native Method)
    at java.io.RandomAccessFile.open(RandomAccessFile.java:316)
    at java.io.RandomAccessFile.<init>(RandomAccessFile.java:243)
    at org.apache.activemq.artemis.core.server.impl.FileBasedNodeManager.setUpServerLockFile(FileBasedNodeManager.java:85)
    at org.apache.activemq.artemis.core.server.impl.FileLockNodeManager.setUpServerLockFile(FileLockNodeManager.java:107)
    at org.apache.activemq.artemis.core.server.impl.FileLockNodeManager.start(FileLockNodeManager.java:99)
    at org.apache.activemq.artemis.core.server.impl.ActiveMQServerImpl.internalStart(ActiveMQServerImpl.java:620)
    at org.apache.activemq.artemis.core.server.impl.ActiveMQServerImpl.start(ActiveMQServerImpl.java:558)
    at org.apache.activemq.artemis.jms.server.impl.JMSServerManagerImpl.start(JMSServerManagerImpl.java:374)
    at org.wildfly.extension.messaging.activemq.jms.JMSService.doStart(JMSService.java:211)
    at org.wildfly.extension.messaging.activemq.jms.JMSService.access$000(JMSService.java:65)
    at org.wildfly.extension.messaging.activemq.jms.JMSService$1.run(JMSService.java:100)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
    at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990)
    at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
    at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1348)
    at java.lang.Thread.run(Thread.java:748)
    at org.jboss.threads.JBossThread.run(JBossThread.java:513)

Environment

Identity Manager 14.5 with MSSQL 2019

JBoss EAP 7.4

Cause

Corrupted data folder

Resolution

1) Stop IDM

2) Clear up sub folders under standalone\data\

3) Restart IDM