Notification bell and email are not honoring the line breaks

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

A notification defined with line breaks in the Subject and Message fields are not honored when the notification is generated for the end-user. 

Steps to Reproduce: 

1. Create a notification definition where the subject and message fields have line breaks in the original text 
2. Generate the notification 
3. Open the notification details from the 'bell' icon 

Expected Results: Line breaks should be honored in the format for the generated notification. 

Actual Results: All text is displayed as a continuous line without line breaks. 

Workaround: None. 

Environment

Release 16.1.3 

Cause

DE77448 

Resolution

Resolved in Release 16.2.0 and Release 16.1.3 Patch #1 (16.1.3.1)