I'm trying to add 16 new Firewall devices to the SNMPCollector. I've added each IP to be discovered, but not all are being found. I then added each one manually and they found their correct IP and are visible in the SNMPCollector, but they are not being found in inventory. I added each device in the net_connect probe and that is not being found in the OC Inventory either.
Solution to get some new firewalls added and displaying in the OC inventory individually with their correct IP.
Perform this procedure for each individual firewall:
1: In the discovery_server, using Raw Configure mode, enter a new key under the section:
device\correlation\defined_correlation_property\AllCorrelationNames\excluded_values and click Ok.
Example Key: <FIREWALL_CLUSTER_NAME>, value: <FIREWALL_CLUSTER_NODE#>
Value is the name the firewalls are all 'Reporting as'
(Note: you might find this is different when you get to step 5 and in that case, you may have to adjust the value of the key above)
2: Select the device in the OC inventory and choose the 3 ellipses (dots) and delete but do NOT select "Prevent Rediscovery"
3: In the snmpcollector problem, select the device and choose "Force component rediscovery" for each device.
4: Search for the device in the OC inventory. Select the device to find its cs_id.
5: In the Operator Console->Go to the SLM and run the query->
select * from cm_computer_system_attr where cs_id = (cs_id found in step 4)
6: VERIFY the name that the firewall 'should be' according to the proper individual device IP address. Locate the name it is 'Reporting as.'
7: Then with this information in hand, navigate again to the SLM and run this query->
update cm_computer_system_attr set cs_attr_value = '<FIREWALL_CLUSTER_NAME>where cs_id=1362474 and cs_attr_value = '<FIREWALL_CLUSTER_NODE#>'
Notes: cs_attr_value (Name it 'should be' to match the correct IP).
cs_id (cs_id found in step 4 in inventory).
cs_attr_value (Name it is currently 'reporting as').
8: Verify the name and IP match in Inventory in the OC.