Gap in "Uptime(%)" metric after upgrading APM ASMMonitor from 21.7.0.25 to 2023.6.1.5
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Gap in "Uptime(%)" metric after upgrading APM ASMMonitor from 21.7.0.25 to 2023.6.1.5

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Article ID: 275883

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Updated On:

Products

CA Application Performance Management SaaS DX Application Performance Management

Issue/Introduction

After upgrading APM ASMMonitor from 21.7.0.25 to 2023.6.1.5 we noticed that the ASMMonitor reports 0% between polls instead of 100%

This change of behavior is creating false positive alerts in the ASM monitor availability.

Below an example:

When using ASMMonitor 2023.6.1.5 : metric gaps

When using previous ASMMonitor 21.7.0.25  => No gaps

Environment

APM ASMMonitor 2023.6.1.5 

Cause

The problem is related to defect # DE581151

Resolution

-No Workaround

-Will be fixed in next ASMMonitor release: 2023.12

NOTE: for access to the early access build contact Broadcom Support

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-agents/SaaS/release-notes.html