Attempts to perform Active Directory lookup using the Data Insight plugin results in the following red banner error.
Custom Attribute Lookup Failed
The errors in the Enforce server localhost log show the following.
SEVERE [com.vontu.manager.incident.operation.LookupCustomAttributes] Unable to retrieve info from Data Insight
WARNING [com.vontu.matrixcommunication.lookupinvocation.FilePathInfoRequestHandler] Problem executing request
WARNING [org.apache.http.client.protocol.ResponseProcessCookies] Invalid cookie header: "Set-Cookie: MATRIX_AUTH=<content>; Max-Age=1800; Expires=<Day, Timestamp> GMT; Secure; HttpOnly". Invalid 'expires' attribute: <Day, Timestamp> GMT
Data Loss Prevention 16.0.x
Data Insight 6.5
There is a known defect in DataInsight version 6.5.
Upgrade DataInsight to 6.6.
For this reason, the DLP System Requirements documentation skips support for 6.5.