How to enable detailed logging for SMTP communication between Enforce and MTA

Products

• Data Loss Prevention

Issue/Introduction

You see issues with configuration of an SMTP server on Enforce, or with reports delivery via e-mail. You would like to see more details about the SMTP conversation between Enforce and the MTA in localhost logs.

Resolution

Make the following changes in the ManagerLogging.properties configuration file on Enforce:

a) Add this line to the end of the file as it will not be present by default

com.sun.mail.level = FINEST

b) Modify the two below attributes from INFO to below values:

com.vontu.logging.ServletLogHandler.level = FINEST

org.apache.juli.FileHandler.level = FINEST

Save the config file and restart the DLP Manager service on Enforce, then perform the failing action (configuration of an SMTP server in Enforce settings or sending a report via e-mail). You will now get more detailed logging of the SMTP conversation in localhost log.