Tasks or Jobs fail with status 'Replicated'

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

The customer is trying to run a Task on many systems and some of those machines will fail. When those jobs fail, the only status that they get is "Replicated".

 

Environment

8.x

Cause

System is Unknown, or Agent Status is Not Tracked

Resolution

We ran the following query to find machines with asset status other than "active".

SELECT *
FROM  vRM_Computer AS rmc
LEFT OUTER JOIN  ResourceAssociation AS resAssoc
   ON rmc.Guid = resAssoc.ParentResourceGuid
   AND resAssoc.ResourceAssociationTypeGuid = '3028166F-C0D6-41D8-9CB7-F64852E0FD01'
WHERE  (rmc.Deleted = 0)
   AND (resAssoc.ChildResourceGuid <> '0A0203A5-D2B6-49f1-A53B-5EC31A89437C')    -- 'GUID for Active status

The machine that we were testing with was in the results. We also ran this query:

select * from vComputerResource where Guid = 'GUIDgoesHere'

And the test machine was not there. This means that the Task Server doesn't see it as an active machine that can be assigned tasks.

Additional Information

Similar situation w/ Deployment Solution: KB 224713