NetOps initial case Information recommendations

Products

• DX NetOps
• CA Performance Management - Usage and Administration
• CA Mediation Manager
• CA Virtual Network Assurance
• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

This will help us route your case to the proper Subject Matter Expert (SME) in a more efficient manner.

Resolution

• Component experiencing an issue:
• • DX Performance Management
  • DX Spectrum
  • DX Network Flow Analysis
  • DX Virtual Network Assurance
  • DX Mediation Manager

• NetOps Version

• Any actions you have taken to troubleshoot the issue thus far