IBM MQ Dequeue Metrics are not populating in Console

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We are seeing some issues with APM SaaS Portal.
Seems like few of the metrics are not showing up in the console in continuous fashion. When we look at the metrics for last 8 mins, we see some value at the end. But when searching for historical data for a day or two, it is showing blank.

Resolution

There was a SAAS outage. Once resolved, the data started flowing 

Nov 1 23 Partial Outage