messagegtw variable
search cancel

messagegtw variable


Article ID: 275692


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


Need information as to where messagegtw obtain the variable from.

We are forwarding the alarms to ServiceNow, and noticed that for url_response the for one device is "xxxxxx", and for another it is "nas.Probe".

Also how do we ensure that it gets updated to "xxxxx".


UIM : 20.4


Resolution Indicates the name of the configurable item. This CI is published to CM_COMPUTER_SYSTEM table by discovery probe. The connector gathers CI information from CM_COMPUTER_SYSTEM table.

- Gather 'Source Alert ID' (nimid in Nimsoft (UIM)) for this alert.

- As an example, I am considering for NIM ID as "xxxxx-xxx"

- Using this ID run following query against nimsoft (UIM) database

select * from CM_COMPUTER_SYSTEM where name in (select hostname from NAS_ALARMS where nimid like '%xxxxx-xxx%')