nas preprocessing rules configuration missing

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

nas pre-processing rules missing.

Environment

• Release: 20.4 CU8
• nas 9.39-T2
• nas 9.40 - also occurred post upgrade to CU9

Cause

• missing 3 out of 4 of the hotfixes for CU8
• nas 9.39-T2 needed to be replaced by the official hotfix version nas-9.39-HF1.zip which was more recent.

Resolution

Downloaded and deployed

• distsrv-9.39HF1
• hub-9.39HF1.zip
• nas-9.39-HF1.zip (which replaces nas 9.39-T2 which was in place but this is a Test ("T") fix.
• robot_update-9.39HF1.zip

1. 1. Deactivated alarm_enrichment
   2. Deactivated nas
   3. Restored nas.cfg
   4. Activated alarm_encirhment
   5. Activated nas
   6. Checked nas GUI Status and other Tabs - all content intact