nas preprocessing rules configuration missing
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nas preprocessing rules configuration missing

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Article ID: 275691

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

nas pre-processing rules missing.

Environment

  • Release: 20.4 CU8
  • nas 9.39-T2
  • nas 9.40 - also occurred post upgrade to CU9

Cause

  • missing 3 out of 4 of the hotfixes for CU8
  • nas 9.39-T2 needed to be replaced by the official hotfix version nas-9.39-HF1.zip which was more recent.

Resolution

Downloaded and deployed

  • distsrv-9.39HF1
  • hub-9.39HF1.zip
  • nas-9.39-HF1.zip (which replaces nas 9.39-T2 which was in place but this is a Test ("T") fix.
  • robot_update-9.39HF1.zip
    1. Deactivated alarm_enrichment
    2. Deactivated nas
    3. Restored nas.cfg
    4. Activated alarm_encirhment
    5. Activated nas
    6. Checked nas GUI Status and other Tabs - all content intact