nas preprocessing rules configuration missing
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Article ID: 275691
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Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
Issue/Introduction
nas pre-processing rules missing.
Environment
- Release: 20.4 CU8
- nas 9.39-T2
- nas 9.40 - also occurred post upgrade to CU9
Cause
- missing 3 out of 4 of the hotfixes for CU8
- nas 9.39-T2 needed to be replaced by the official hotfix version nas-9.39-HF1.zip which was more recent.
Resolution
Downloaded and deployed
- distsrv-9.39HF1
- hub-9.39HF1.zip
- nas-9.39-HF1.zip (which replaces nas 9.39-T2 which was in place but this is a Test ("T") fix.
- robot_update-9.39HF1.zip
-
- Deactivated alarm_enrichment
- Deactivated nas
- Restored nas.cfg
- Activated alarm_encirhment
- Activated nas
- Checked nas GUI Status and other Tabs - all content intact
Feedback
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Yes
thumb_down
No