After the version update from 17.3.12 to 17.3.19 the value of the variable @NX_MINOR_VER was modified from 3 to 2. How can this be addressed and are there any lasting consequences to this change?
Release : 17.3 RU17 - RU19
Component: CA Service Desk Manager
There is a known issue with some of the older 17.3 RU updates, between RU 17 to RU19, where the NX_MINOR_VER value is changed to "2" when it should be a "3". The issue does not present in the earlier RU updates or the more recent RU releases, from RU22 onwards.
The nature of the issue is relatively benign as it merely is a representation of the version number in place and does not affect overall product operation.
pdm_options_mgr -c -s MINOR_VER -v 3 -a pdm_option.inst
pdm_options_mgr -c -s MINOR_VER -v 3 -a pdm_option.inst -t
As in any such changes, please test in a non-prod instance before making the changes in prod, and perform backups of the original files.