DX OI data not shown on the dx dashboards
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DX OI data not shown on the dx dashboards

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Article ID: 275607

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

The information generated by capacity and service analytics is not shown on the dashboards.

On October 4th we increased the disk in NFS, which was almost full. The problem with the dashboards was identified.

Environment

Release : 23.1

Resolution

The problem seem to be at the OI Services level, not with the Dashboard.
When we select any services, the Health, Risk, Situations, Anomalies, SLI Metrics and SLMOs don't have any data but we can see data for Alarms Overview and Raw Alarms.

It seems that issue with Kafka message processing

Restart the Service management, metric and repo pods resolved the issue.