Finish Date mismatch between Action Items Details screen and Time Reporting Periods
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Finish Date mismatch between Action Items Details screen and Time Reporting Periods

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Article ID: 275577

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The Finish date on Action Item Details (on Classic UI) for timesheet, mismatches with that of the Finish Date of the corresponding Time Reporting Period, for which the timesheet has been submitted. On the Action Item Details screen the finish date is getting extended by 1 day. The OOTB process message also displays the incorrect finish date.

Steps to Reproduce:

  1. Identify a set of Open Time Reporting Periods. For example: 11/6/23 - 11/12/23
  2. Activate the OOTB process: Project Manager Approval and ensure that it is set as an auto-start process and is set to trigger when a Timesheet is submitted
  3. Submit a Timesheet for the identified time period, in step 1: 11/6/23 - 11/12/23
  4. An Action Item will be generated by the process activated on Step 2, with the Time Period listed

Expected Results: The Finish Date displayed in the timestamp on the Action Items Details screen should match with the open Time Reporting Period, for which the respective Timesheet has been submitted

Actual Results: The Finish Date on the Action Items Details screen is incorrect and extends the finish date by 1 day. For example, as observed above, on Action Item Details screen the finish date is: 11/6/23 - 11/13/23, whereas it should be as per the Time Reporting Period: 11/6/23 - 11/12/23

Environment

Version: 16.1.3

Cause

DE78269

Resolution

DE78269 is fixed in version 16.2.1.