Tenant data storage and its use for AI and ML learning
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Tenant data storage and its use for AI and ML learning

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Article ID: 275497

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Updated On:

Products

DX Operational Observability DX OI SaaS DX APM SaaS

Issue/Introduction

The data that is being pushed to the DX SAAS environment for our tenant, is this data being stored separately from other tenants?

The data that is being sent, will the data be only sent to our tenant AI? For example, our data can not teach the AI for other tenants?

Are tenants defined by different DB, VM?

Environment

  • DX O2 SAAS.
  • DX OI SaaS

Resolution

DX SAAS datastore are multi-tenant and can store one or more tenants data overall but each data record is always stored independent of the data from other tenants records.

Currently, all DX SAAS AI/ML calculations use specific tenant's data to calculate the results for that same tenant only and we do not use one tenant's data to train models for other tenants.  

DX SAAS does not have dedicated tenant specific DBs or VMs in most cases. These resources are shared across tenants but the data for each tenant is segregated at the individual record level.