Email notifications are not sent with specified priority since 21.0.6

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Since version 21.0.6, the notifications from the Automation Engine do not send emails with the High and Low priority (they are all sent with Normal priority instead).

Environment

Release : 21.0.7

Component: Automation Engine

Cause

Defect introduced in AE 21.0.6

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine

Will be fixed in Automation.Engine 21.0.8 HF4 - Planned release December 2023
Will be fixed in Automation.Engine 21.0.9 - Planned release late December 2023

Additional Information

Bug ID: AE-33241

Public Description: A problem has been fixed where the Email notifications from Automation Engine processes were not sent with the specified priority.