Impossible to install or start DUX: StackOverflowError

Products

• CA Automic Dollar Universe

Issue/Introduction

When installing DUX using an OpenJDL on Linux, an error appears while connecting to the UVMS:

=> UniViewer Management Server verification has failed.
=> Reason is : Cannot initialize UVMS communication.null

After further investigation, launching manually the faulty java command we could see that the error was:

Cannot initialize UVMS communication.null
java.lang.StackOverflowError

Environment

Release : 6.10.x and 7.x

Component: Dollar Universe

Sub-Component: Explorer (DUX)

Cause

Defect

Resolution

Workaround:

Modify the java commands in uniinstall and unigeneric and add -Xss4m before the -cp part

Solution: 

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Explorer (DUX)
Will be fixed on Dollar Universe 6.10.121 - planned release March 2024
Will be fixed on Dollar Universe 7.00.21 - planned release second half December 2023

Additional Information

Bug ID: DU_AS-6842

Public Description: Algorithm change to handle insufficient memory issue while installing DUX