CA Service Desk Manager stores dates and times as the number of seconds since the Unix epoch (January 1, 1970, at 00:00:00 GMT).
What is the SQL Query to view dates from CA Service Desk tables in standard date & time format?
CA Service Desk Manager - all versions
Use the SQL utility 'dateadd' to view the dates in standard format.
Using the Call Request table (Call_Req) as an example, the query executed would be as follows:
For SDM 11.x
select open_date, dateadd (ss, open_date -18000, '1/1/1970') from mdb.Call_Req
For SDM 12.x, 14.1 and 17.x
select open_date, dateadd (ss, open_date -18000, '1/1/1970') from dbo.Call_Req