Improper Format When Viewing PAM Session Logs in Excel
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Improper Format When Viewing PAM Session Logs in Excel

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Article ID: 275329

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

The PAM session logs have been downloaded to audit recent activity. When sorting the logs by time in Excel, it was observed that some events were split into two separate lines.

Cause

The logs were properly exported from PAM, but the "details" column for some events exceeded Excel's 32,767 character limit for cells.

Resolution

Opening the CSV file in another program such as Notepad++ or Numbers in Mac will display the events properly.