Service not found for soap service

Products

• CA API Gateway

Issue/Introduction

The soap servcie return respons like this,

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
   <soapenv:Body>
      <soapenv:Fault>
         <faultcode>soapenv:Server</faultcode>
         <faultstring>Policy Falsified</faultstring>
         <faultactor>http://<host>:<port>/<uri></faultactor>
         <detail>
            <l7:policyResult status="Service Not Found.  The request may have been sent to an invalid URL, or intended for an unsupported operation." xmlns:l7="http://www.example.com/ws/policy/fault"/>
         </detail>
      </soapenv:Fault>
   </soapenv:Body>
</soapenv:Envelope>

 

Checked the request uri and the resolution path of the service, it's correct.

Checked the SOAPAction header, it's correct as well.

Environment

Release : 10.1

Cause

As per the wsdl, an element requires namespace, but in the request payload, it doesn't have any namespace.

Resolution

Use soapUI or similar tool to generate a valid request template from the wsdl

Additional Information

soap version mismatch can also cause "service not found" error, for example, the wsdl and request are for soap 1.1, but on service property > wsdl tab> set soap version as SOAP 1.2