Cloud SWG portal registration is failing with error "unable to register account with these details"

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Cloud SWG portal registration is failing with error "unable to register account with these details"

OR

Getting error 'unable to register account with these details' when registering new cloud swg account at portal.threatpulse.com/register

Cause

We have shifted cloud swg registration from portal.threatpulse.com to Cloud Management Portal(CMP).
Here is the CMP interface overview
https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/cloud-management-portal/all/configure-and-provision-your-cloud-services/about-configuring-cloud-services.html

Resolution

Please access https://cmp.protect.broadcom.com using the email id and password same as Broadcom Support portal.

Here is the techdoc link to configure cloud swg
https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/cloud-management-portal/all/configure-and-provision-your-cloud-services/configure-cloud-services.html

Once registered/configured your cloud swg account there, you can login to portal.threatpulse.com as usual.