Tips on Managing mainframe software maintenance
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Tips on Managing mainframe software maintenance

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Article ID: 275170

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Products

ACF2 - z/OS

Issue/Introduction

Tools available to help Manage mainframe software maintenance?

Environment

Release : 16.0

Resolution

This is a summary of tools available to help sites manage mainframe software maintenance.

Mainframe Essentials Software Risk Assessment
The Software Risk Assessment, a foundational feature of Mainframe Essentials, provides immediate value by identifying mainframe software maintenance that has been accepted into your environment but not yet applied to your runtime libraries for any SMP/E managed products, not just Broadcom.

Note: Mainframe Essentials is available to all Broadcom Mainframe Software customers at no additional charge. Licensed SYSVIEW customers already have these features and many more.

Mainframe Essentials Software Risk Assessment Overview Course
This 15-minute course focuses on Software Risk Assessment (SRA), a foundational feature of Mainframe Essentials. SRA helps you identify mainframe software maintenance that was accepted into your environment but not yet applied to your runtime libraries for any SMP/E managed product, not just Broadcom products. Mainframe Essentials is available to all Broadcom Mainframe Software customers at no additional charge.
For help with accessing the course, see 
Accessing Broadcom Mainframe Product Education: Quick Reference
Course Code: 06MFO20390
Course Title: Mainframe Essentials: Using Software Risk Assessment 200

The complete documentation set for SYSVIEW┬« Essentials.

Expert Change Planning 
The Mainframe Expert Change Planning program assists customers in making their hardware, operating system, and software maintenance and upgrade activities a success. Broadcom experts collaborate with you to conduct a comprehensive review of your upgrade plans at no charge. Our team is with you every step of the way, providing consultation and on-call support throughout your change window so that you can essentially eliminate the potential for Sev-1 issues during the process.

Details can be found at 
Beyond Code Expert Changing Planning Program.

SMP/E Internet Service Retrieval (RECEIVE ORDER)
SMP/E Internet Service Retrieval lets you submit(or automate using a job scheduler) requests for PTFs and HOLDDATA to a remote Broadcom server by running an SMP/E job on the mainframe. When those requests are fulfilled, the packages are automatically downloaded to your system. You can then apply and accept maintenance according to your site strategy. SMP/E Internet Service Retrieval saves you time by eliminating manual downloads, by eliminating time-consuming fix searches, and by facilitating easier installation of recommended and preventive service.

Details can be found at Configure SMP/E Internet Service Retrieval.

Create Service Order Online
Use the create service order online interface to order a maintenance package for Broadcom mainframe product solutions, download, and receive the maintenance in your environment.

As a systems programmer installing maintenance, use the Create Service Order online interface to submit requests to download and receive maintenance packages from the secure Broadcom download servers. This option is more streamlined than using the SMP/E Internet Service Retrieval batch JCL option and requires no firewall changes (only requires access to rdownloads.broadcom.com).

Details can be found at Use the Create Service Order Online Interface.