B01,B10 and B60 values are not changing for JCP or REST Processes

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The JCP and REST server process display wrong values for B01,B10 and B60 in Server Processes - Utilization that don't change over time.
For example, on our case they displayed values 99,89,0, but below a text message says:
"There is no utilization information for Communication Processes"

The Workaround we do is to restart the REST process. The values remain the same until we restart it. 

 

Environment

Release : 21.x

Component: Automation Engine

Cause

Defect in JCP

 

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine
Will be fixed in Automation.Engine 21.0.9 - Planned release late December 2023

 

Additional Information

Bug ID: AE-33418

Public Description: A problem has been fixed where the B01,B10 and B60 values were not periodically updated if the server type was JCP or REST API.