System crashing
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System crashing

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Article ID: 275144

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

This morning around 4:30AM we had all of our collectors and the MOM crash which what looks to be out of memory errors.

I've attached all the logs and I'm hoping to identify a root cause of the crash. I find it odd that they all experienced this issue at the same time. Any insight you could provide would be greatly appreciated.

 

 

 

 

Environment

Release : 10.8

Resolution

Logs were in INFO. The MOM and two collectors raun out of heap while doing normal operations. Looks like systems were maxed out from all the previous errors . Suggest a health check 

https://knowledge.broadcom.com/external/article?articleId=93176

Would reduce Agent metrics that are not needed, review Heap (G1GC being used) and the transport.outgoing and transport.override settings . (Increasing these will use more resources .)