Upgrading SPE 8.2 or SPE 9.0.x to SPE 9.1

Products

• Protection Engine for Cloud Services

Issue/Introduction

Goal: Upgrade Symantec Protection Engine (SPE) for Cloud Services (CS) 8.2 or 9.x to the latest version.

Environment

Release: 8.2 or later

Resolution

1. Backup *.xml files from the installation folder (By default, /opt/symcscan/bin/*.xml on Linux or C:\Program Files\Symantec\Scan Engine\*.xml on Windows)

2. (OPTIONAL) Check JRE8 version. See KB for supported versions: https://knowledge.broadcom.com/external/article?articleId=157789 

3. If also upgrading JRE8, stop SPE services (see below)

4. (OPTIONAL) Install latest JRE8 for Oracle Java or Open java (note that SPE 9.1.0 uses Java to serve the REST API which the console then uses to manage each SPE scanner remotely)

5. (OPTIONAL) Change environment variables to point to new JRE8.  

6. Do one of the following: 
 - Upgrade SPE on Linux, preserving settings.
 - Upgrade SPE on Windows, preserving settings.

7. Install the SPE console: install a console on a Windows server

• NOTE: If you are upgrading from SPE console 9.0 to SPE console 9.1 you will be asked if you want to preserve the settings or not during install.

8. (OPTIONAL) Add each upgraded SPE 9.1 server to a server group in the SPE 9.1 console.

 

To stop SPE services

Do one of the following:

1. At the Windows cmd prompt, type: net stop symcscan
2. For SPE 9.x, also type: net stop symcscanrestapi

-or-

1. At the Linux bash prompt, type: systemctl stop symcscan
2. For SPE 9.x, also type: systemctl stop symcscanrestapi