HTML Custom message not working in DX SAAS
search cancel

HTML Custom message not working in DX SAAS

book

Article ID: 275117

calendar_today

Updated On:

Products

DX SaaS

Issue/Introduction

Hello,

Recently the HMTL custom message template had a fix after working case #33541885

 

We are trying to use this simple html and we get an error on that field indicating "Please enter valid HTML text"

<p>Hello</p>
<p>This is an alert</p>

 

We need assistance on this issue 

Environment

Release : SAAS

Resolution

This should also work by adding another layer with the div tag to place the text in a section.

<div>
  <p>Hello</p> -- no blank line in-between

  <p>This is an Alert</p>
  <p>alarm url: ${alarmURL}</p>  -- example of a variable
</div>

Additional Information

Try with quotes around text as well