Unable to change the value for Administrator Email field.
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Unable to change the value for Administrator Email field.

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Article ID: 275096

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

After entering the new Administrator email address and clicking Save, the original email address is shown instead of the new email address.  This is using Chrome and MS Edge browsers.

Environment

SOI 4.2 CU5

Resolution

Use Firefox browser.  The issue is not observed in Firefox.