Response Rule appy tag (MIP Label) fails in OneDrive
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Response Rule appy tag (MIP Label) fails in OneDrive

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Article ID: 274891

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Updated On:

Products

Data Loss Prevention Cloud Detection Service for REST

Issue/Introduction

You are testing to apply MIP label to a OneDrive document.

MIP is integrated in Enforce and CMP.

You have followed the below guides to configure it:

 

But in Enforce you are getting Rest Action Failed:

 

 

 

Reponse Rule as created:

 

 

Environment

Release : 16.0.1

Cause

The issue was in the custom payload field. It was missing a blank space - indicated with the yellow mark:
 
 
 
The right format should contain a space after each colon in the set:
{"labelName": "CONFIDENTIAL", "justificationText": "The document contains confidential information."}
 
Note the spaces which should be present:
{"labelName": "CONFIDENTIAL", "justificationText": "The document contains confidential information"}
 
 

Resolution

After updating the Custom payload as outlined, the behaviour will look different in the incident snapshot:
 

Additional Information

The online help information should be corrected in a future update: