JBOSS/ Browser Agent Not Seeing Metrics

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Installed the Browser Agent of JBoss and the Experience Collector but it isn´t possible see metrics in APM.

Environment

Release : 10.8 SP1

Resolution

You have a well-documented issue that is quick to resolve!

 

Getting error

[WARN] [IntroscopeAgent.ConnectionThread] System.Exception: Invalid credentials for group name 'Agent'. Perhaps the client is not compatible with the server. ---> com.wily.isengard.postofficehub.auth.FailedToAuthenticateException: Invalid credentials for group name 'Agent'. Perhaps the client is not compatible with the server.

[WARN] [IntroscopeAgent.ConnectionThread] Failed to connect to the Introscope Enterprise Manager at example:5001,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory (3).

It looks like you have 10.7/10.8 . Please add the following to the IntroscopeAgent.Profile at the end:

introscope.agent.connection.compatibility.version=10.7

Change agentManager.credential= so equals blank or uncomment

This will show in the metric browser .

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