When attempting to upgrade to Protection Engine 8.2.2 the process requests that the user enter the password for the service account (the account used to start the service) but the process fails with the following error even when the correct password is entered:
You have entered the wrong password for this account. Click Back to try again or you can continue without entering a password by clicking Next. (The service will not start unless you enter the correct password for Log On Account after installation)
The "Next" button is either grayed out, or when selected does not allow you to continue.
Release : 8.2.2
The Symantec Protection Engine service is configured to log on via a named account instead of "Local System account". It seems to be a minor defect in the upgrade program where it is not expecting to deal with a named account. It will probably not be fixed.
This issue is problematic in the upgrade to version 188.8.131.52 and no other versions.