Error to open workstation post apply HF84

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Security error when opening Webstart/Workstation:

Error:

JNLPException: security error

<?xml version="1.0" encoding="utf-8"?> 

<jnlp codebase="http://IPAddress:Port/" >

  <information>

    <title>CA Introscope Workstation 10.7.0.358</title>

    <vendor>CA Technologies</vendor>

   <description>Introscope Workstation</description>

   <icon href="/images/ca_technologies_splash.png" />

   <icon kind="splash" href="/images/ca_technologies_splash.png" />

  </information>

  <security>

      <all-permissions/>

  </security>

  <resources>

    <!-- Reference to the launcher jar. This does not change -->

        <jar href="workstationProduct/plugins/com.ca.apm.introscope.workstation.webstart.launcher_10.7.0.jar" main="true"/>

    <jar href="workstationProduct/plugins/org.eclipse.equinox.launcher_1.4.0.v20161219-1356.jar"/>

    

    <!-- Reference to all the plugins and features consituting the application -->

<extension name="Introscope Workstation" href="jnlp/com.wily.introscope.workstation.feature.jsp" />

<extension name="Eclipse Plugins" href="jnlp/eclipseplugins.jsp" />

 

    <!-- Information usually specified in the config.ini -->

    <property name="jnlp.eclipse.security" value="osgi"/>

        value="@user.home/Application Data/Wily/Introscope/product/workstation"/>

 

    <!-- The id of the product to run, like found in the overview page of the product editor -->

    <property 

        name="jnlp.eclipse.product" 

        value="com.wily.introscope.workstation.productWebstart"/>

    

    <!-- The Java version that will be used to launch the product. -->

    <!-- Java version ranges are listed in preferred order from first to last. --> 

    <!-- The client system will be checked for all version ranges, in the listed order. --> 

    <!-- If the client system does not have any JVMs installed that match the listed    -->

    <!-- version ranges, Webstart will download the newest available version permitted  -->

    <!-- by all of the version ranges taken together, regardless of order. -->

    <!-- So: when the j2se version is set to "1.7*"... -->

    <!--   1) Webstart will first check the client system for Java 1.7.   --> 

    <!--      1.7*      = version starts with 1.7           --> 

    <!--   2) If a valid update level of Java 1.7 is not found, Webstart will download    -->

    <!--      the newest available version permitted by any of the version ranges.        -->

    <!--      So, as of this writing, Webstart would download 1.7 update 25 at this step. -->

    <!--      As later updates of 1.7 are released, Webstart will download those instead. -->

    <!--      It will never download Java 1.8 since the version range does not permit it. -->

    <!-- CA Wily has deliberately chosen 1.7.0 as the minimum update level since this  -->

    <!-- we assume Java 7 features are available. -->

    <!-- Users can customize the ranges to allow other update levels at their own risk.   -->

    <!-- If you edit the below version range list, be sure to edit the following file as well -->

    <!-- to use an identical list: com.wily.introscope.workstation.feature_#.#.#.jsp, located -->

    <!-- in the same directory as this file. --> 

    <j2se version="1.7* 1.8*" 

          java-vm-args="-Xms64m -Xmx512m -Dsun.java2d.noddraw=true" 

          href="http://java.sun.com/products/autodl/j2se"/>

  <property name="sun.java2d.noddraw" value="true"/>

  </resources>

  <!-- The name of the main class to execute. This does not change-->

<!--  <application-desc main-class="org.eclipse.equinox.launcher.WebStartMain">-->

  <application-desc main-class="com.ca.apm.introscope.workstation.webstart.launcher.LaunchWrapper">

  

    <argument>-noexit</argument>

    <argument>-clean</argument>

  

<argument>-LOGIN</argument>

<argument>http://IPAddress/</argument>

<argument>-loginport</argument>

<argument>Port</argument>

<argument>-autofill</argument>

<argument>true</argument>

<argument>-timezone</argument>

<argument>timezone</argument>

Environment

Release : 10.7.0

Resolution

Option 1: Delete the temporary files.

JControl > Settings > Deletes Files > check all options > Click Ok

Option 2: Follow Java Knowledge Article:

https://www.java.com/en/download/help/appsecuritydialogs_es.html