Scan found no incidents when expected
search cancel

Scan found no incidents when expected

book

Article ID: 274594

calendar_today

Updated On:

Products

Data Loss Prevention Core Package Data Loss Prevention Endpoint Discover Data Loss Prevention Network Discover Data Loss Prevention Discover Suite

Issue/Introduction

A periodically run scan against about 15,000 workstations normally yields roughly 200,000 incidents. Newest scan got zero incidents. 

Cause

Error message in logs:

Got file system IO exception for file "null": /var/SymantecDLP/DetectionServer/16.0.00000/../../ServerPlatformCommon/16.0.00000/index/DataSource.1.2.2471.rdx.0.tmp (No space left on device)!

Resolution

Detection server is running out of disk space.