SQL Server Express database installation failed
Article ID: 274569
Updated On:
Products
Issue/Introduction
Upgrade Symantec Endpoint Protection Manager (SEPM) to 14.3 Ru8 version results in error:
Environment
SEPM running old version with embedded database that will be upgraded to new version with SQL express.
Cause
User that is performing the installation do not have all required permissions.
In the SQL server logs located in <SQL dir>\Setup Bootstrap\Log\Summary.txt. we can see following message:
" Exit message: The account that is running
SQL Server Setup does not have one or all of the following rights: the
right to back up files and directories, the right to manage auditing and
the security log and the right to debug programs. To continue, use an
account with both of these rights. For more information, see
https://msdn.microsoft.com/en-us/library/ms813696.aspx,
https://msdn.microsoft.com/en-us/library/ms813959.aspx and
https://msdn.microsoft.com/en-us/library/ms813847.aspx."
Resolution
Proceed with Microsoft recommendations in:
Next run:
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin\upgrade.bat
Additional Information
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