Runtime User Count in Export Usage Audit Data

Products

• Service Virtualization

Issue/Introduction

We seem to evaluate the consumption of our licensed XX number of  concurrent users for "DevTest Runtime User".

But the "Export Usage Audit Data" report obtain on our "Enterprise Dashboard" always returns "0" for "DevTest Runtime User"

Shouldn't this value reflect the SOAP API consumption volume of virtualized services?

Environment

Release : 10.7

Resolution

SV Runtime Users  were used in old licensing model to measure consumption (i.e. a user getting value out of the virtual service).

It was attempting to measure the number of applications/users that would need to consume the virtual service. This was hard for customers to measure as not all users testing an application might know that a downstream system (especially in a complex application), third party service, etc. was even driven by a virtual service.

To make it easier to measure consumption we moved to transaction packs which can easily be calculated and gives customers more understanding on their use of the product. Each Transaction pack(equivalent to one Runtime User count) contains 23,000 transactions per 30 day period (i.e. 23,000 transactions per month). “Transactions” means any API call made to an active virtual service. We introduced this license model few years ago and customers have benefited from the transparency of it.

You can download the transaction usage audit report or license usage report from Enterprise Dashboard. You can also get these details by hitting below API call against the Enterprise Dashboard

http://<EDHostname>:1506/api/v1/productusage?start_date=1577836800000&end_date=1704067199000

Here Start date is 1st Jan 2020 End date is 1st Jan 2024 in epoch timestamp