Two exact CCS standards or queries returning different results

Products

• Control Compliance Suite Standards Server
• Control Compliance Suite
• Control Compliance Suite Standards Database
• Control Compliance Suite Standards Module

Issue/Introduction

You have a CCS Standard or Query, and you believe it is not reporting correctly and after creating (or duplicating) the standard or query exactly, each one is reporting different results.

Environment

CCS 12.6.x

CCS 12.7

CCS 12.8

Cause

In some instances a standard or query can get corrupted and report inconsistent results.

Resolution

To find out which standard or query is reporting correctly, create a third standard or query exactly as the first two (or duplicate or clone one of the existing standard or query). 

Run all three as close together as possible so you should get the same results for all three, and they all should report the same results. 

If two report the same, and one is reporting different results, the one that is reporting differently has become corrupted and should be discarded.