Routing path for messages released from spam quarantine
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Routing path for messages released from spam quarantine

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Article ID: 274409

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Updated On: 02-10-2025

Products

Messaging Gateway

Issue/Introduction

What is the routing path for messages released from spam quarantine?

Resolution

Messages released from spam quarantine adhere to the routing path defined by the Control Center's SMTP settings, accessible through Administration > Settings > Control Center > SMTP
When "Use existing non-local relay settings" is enabled, the Control Center aligns with the SMTP configurations specified for the scanner at Administration > Hosts > Configuration > Outbound > Outbound Non-Local Mail Delivery.
Alternatively, if "Define new host" is selected, the Control Center directs the released message from the quarantine to the host that has been newly defined.

Note: Messages released from Quarantine Incident or Information Incident will be routed to the scanner, which will then relay the message according to its SMTP configuration.