Error 32 during search No such object in Policy Server

Products

• SITEMINDER

Issue/Introduction

 

Running Policy Server, this one reports errors from LDAP Servers:

[126418/140013621708544][Tue Sep 12 2023 12:07:34][SmDsLdapConnMgr.cpp:1201][ERROR][sm-Ldap-02230] Error# '32' during search: 'error: No such object extended error: 0000208D: NameErr: DSID-03100245, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=SSO,OU=Groups,OU=example,DC=example,DC=com'

Cause

 

This error means that the object requested hasn't been found in the Active Directory (1)(2)(3).

 

Resolution

 

One quick solution is to remove the user from the unexisting group (4).

 

Additional Information

 

 

1. LDAP errors explanations from smps.log of Policy Server
       
2. LDAP errors 87 and 32 from Policy Server smps.log
       
3. noSuchObject (32)
   
   
4. Error: DSID-03152973 No such object extended in az from Policy Server