Getting error while launching Introscope Workstation at client side
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Getting error while launching Introscope Workstation at client side

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Article ID: 274161

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Getting error while launching Introscope Workstation at client side 

Error: Unsigned application requesting unrestricted access to system Unsigned resource: workstationProduct/plugins/com.ca.apm.introscope.workstation. webstart.launcher_10.7.0.jar

Environment

Release : 10.7.0.271 which is 10.7 HF60 (Using CEM)

Resolution

This issue is resolved in latest APM 10.7 HFxx /10.8 HFxx

In this use case cannot upgrade to latest APM HF version as HF 60 is the most stable & supportable version on which CEM is supported 

So for this use case workaround was IntroscopeWorkstation10.7.0.45 Standalone was installed directly on client workstation and APM10.7.0HF60_cumulative HF was applied to this standalone for compatibility