VIP Enterprise Gateway Validation Server error Access DENIED Internal error reason=101
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VIP Enterprise Gateway Validation Server error Access DENIED Internal error reason=101

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Article ID: 273939

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Updated On:

Products

VIP Service

Issue/Introduction

Validations fail with:

AUDIT "2023-01-10 13:22:33.252 GMT-0400"  x.x.x.x CITRIX_VPN:1816 0 12450 "text=Access DENIED Internal error. ,reason=101" Thread-6223 VSValidationEngine.c
INFO "2023-01-10 13:22:47.518 GMT-0400"  0.0.0.0 CITRIX_VPN:1816 0 0 "text=Trying to fetch attribute from User Store No:- 1 whose storeName is CITRIX_VPN" Thread-6223 tokenbinding.cpp

Cause

User Store configuration issue: One or more of the user stores the Validation Server is pointing to does not allow an LDAP lookup. 

Resolution

Check and confirm each user store+user store connection(s) the validation server is pointing to by selecting the User Store, clicking edit next to the User Store connection, and clicking the test button. Repeat for each connection in the User Store and adjust the connection settings until the test is successful.