We are not able to send emails from IM. Although we have configured SMTP settings in email.properties as per the IGA documentation.
IDM_from_address.properties also configured
Error sending email XXX XX.XX.XX.XXX SMTP; Client was not authenticated to send anonymous mail during MAIL From
Environment: IGA VAPP 14.4.1
Release : 14.4 CP1
The solution, for now, was to allow an anonymous connection mail server side which allows email to be sent.
when using Office 365 you might need to follow these two articles