On 16.1.3 any jobs/report schedules that were not paused go into Not Scheduled status post BG restart.
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On 16.1.3 any jobs/report schedules that were not paused go into Not Scheduled status post BG restart.

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Article ID: 273853

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Steps to Reproduce: 

1. Do not pause any Scheduled, Processing or Waiting status jobs and reports.
2. Stop and Start all services.
3. Observe Job and Reports schedules statuses go into Not Scheduled status.

Expected Results: It should not change schedule status of the jobs/report

Actual Results: it updates status to Not Scheduled.

Workaround:  Restart all non-scheduled jobs post upgrade

Environment

Release : 16.1.3

Resolution

As a good practice prior to any maintenance or upgrade Pause your jobs.

DE77621, Fixed in 16.2.0, 16.1.3.1 and 16.1.3 Pre-patch 2 for SaaS customers.