Installer fails with error=13, Permission denied
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Installer fails with error=13, Permission denied

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Article ID: 273829

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Updated On:

Products

Alert Central

Issue/Introduction

Installation attempt of the AC fails with the below errors.

Loading externalized properties

System's temporary directory = /tmp
Command.run(): Cannot run program "/tmp/129132.tmp/executeScriptTmp0": error=13, Permission denied
Command.run(): Cannot run program "/tmp/129132.tmp/executeScriptTmp0": error=13, Permission denied
Command.run(): Cannot run program "/tmp/129132.tmp/executeScriptTmp0": error=13, Permission denied
Command.run(): Cannot run program "/tmp/129132.tmp/executeScriptTmp0": error=13, Permission denied
SHUTDOWN REQUESTED
Exiting with exit code: 1000
8. final log file name=/var/tmp/alertCentralInstallation/Logs/Alert_Central_Install_09_14_2023_11_41_26.log

Environment

Release : 1.0

Cause

/tmp mounted with noexec flag. 

Resolution

Mount with cmd mount /tmp -o remount,exec fixed the problem.