Symantec Identity Manager - Provisioning Server Install Failure

Products

• CA Identity Suite
• CA Identity Manager

Issue/Introduction

We are attempting to install the Provisioning Directory on a Redhat Linux server.

When we run the "setup" utility in the Provisioning/ProvisioningDiretory folder, we get the following error and the script terminates.

/tmp/bin/java:  /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Environment

Release : 14.4

Resolution

The linux.so.2 is part of the glibc.i686 package. 

You can download this package from Red Hat themselves.

https://rpmfind.net/linux/rpm2html/search.php?query=glibc(x86-32)

https://access.redhat.com/downloads/content/glibc/2.17-222.el7/i686/fd431d51/package

Once you download the package you can run the rpm command to install it locally.

Example:
rpm -i glibc.rpm

https://phoenixnap.com/kb/how-to-install-rpm-file-centos-linux

You may need to reach out to your Red Hat OS engineer and have them install it as root permissions are required.