Unable to download license file (Attempting download of the license for the ISG, on SSP)
Article ID: 273680
Updated On:
Products
Issue/Introduction
To license the ISG applications, you will need to download the license for the individual applications.
The SSP is not a licensed product and only the applications it runs require licenses. So, you should be downloading license for either ISG Content Analysis, or SV-S500, or SV3800. Please refer to the "ISG 2.x Administration and Deployment Guide", for reference. We verified this, using the site ID for the SSP-S400-20.
Environment
Release : ISG 2.4.7.1
Resolution
To license the ISG applications, you will need to download the license for the individual applications.
The SSP is not a licensed product and only the applications it runs require licenses. So, you should be downloading license for either ISG Content Analysis, or SV-S500, or SV3800. Please refer to the "ISG 2.x Administration and Deployment Guide", for reference. We verified this, using the site ID for the SSP-S400-20.
To download the license file for the individual applications, please refer to the guidance in the snippets below.
For each of the ISG applications, we have checked and can download the license files. Please see the snippets below, as reference.
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