Mobile App: API-1005 Error 'userID' When Selecting Settings Option (Version 3.2.3+)
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Mobile App: API-1005 Error 'userID' When Selecting Settings Option (Version 3.2.3+)

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Article ID: 273615

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE:
1. Be on Clarity version lower than 16.1.2 or 16.1.3
2. Login to the latest Clarity Mobile App 
3. Click Settings Option.

Expected:  No error message.

Actual:
One or more of the following errors occur:

--1
 "An internal error occurred" 
When trying to navigate to Time Periods

--2

API-1005: Attribute(s) 'userId' specified in query parameters are not supported or secured.
It will show for about 5 seconds then goes away.

Functionality such as timesheet entry,submit,return,or approve still works.
But it will come back when navigating away from the Settings page.

Environment

Releases lower than 16.1.3

Resolution

Option 1:
Upgrade Clarity to 16.1.3.

Option 2:
Contact Support to discuss issue.

Additional Information

There will be no error in the APP logs.