Aix agent Machine is not communicating with Autosys R12 when hostname specified in nodename

Products

• CA Workload Automation AE

Issue/Introduction

On Aix agents 12.0 version, machine created are not communicating (autoping failing and machine is in missing), though ACL looks good.

When given node/host name directly in machine definition machine in not communicating,

insert_machine: xxxxxxx
type: a
factor: 1.00
description: TASK002495889
port: 7520
node_name: xxxxxx.xxx.com
agent_name: WA_AGENT
encryption_type: DEFAULT
opsys: aix
character_code: ASCII

GLOB.ma5-st03t-adb02 --- --- 1.00 Sys Agent Missing
******
CAUAJM_I_50023 AutoPinging Machine [xxxxxx]
CAUAJM_E_10229 Communication attempt with the AutoSys Agent has failed! [xxxxxx.xxx.com:7520]
CAUAJM_E_50281 AutoPing from the Scheduler WAS NOT SUCCESSFUL.

CAUAJM_E_10229 Communication attempt with the AutoSys Agent has failed! [xxxxxx.xxx.com:7520]
CAUAJM_E_50283 AutoPing from the Application Server WAS NOT SUCCESSFUL.

CAUAJM_E_50026 ERROR: AutoPing WAS NOT SUCCESSFUL.

But it communicates when IP address is given under node_name filed of machine definition

insert_machine: xxxxxxx
type: a
factor: 1.00
description: TASK002495889
port: 7520
node_name: 1.1.1.1
agent_name: WA_AGENT
encryption_type: DEFAULT
opsys: aix
character_code: ASCII

R11.3 , we didn't face any of this issue. We are facing this on R12 agents only

 

 

Environment

Release : 12.0

Resolution

We updated the /etc/hosts file in scheduler  and autoping was working fine even when hostname was specified in machine defintion.

The problem is with the IP resolution.

You may need to check if the DNS server IP address is updated correctly in resolv.conf files in the autosys scheduler.

This is not a problem on the agent side.