Unable to login to FIPS enabled 14.3 RU8 SEPM after upgrading Operating System
Article ID: 273506
Updated On:
Products
Issue/Introduction
Login to 14.3 RU8 SEPM with FIPS enabled fails with an "Unexpected server error. ErrorCode: 0x10010000" after the Operating System was upgraded from Windows Server 2019 to Windows Server 2022.
In the scm-server-0.log you'll see the following messages:
Cannot create PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "Failed to load default trust store"
Trying to connect database...
SEM: Connect to database failed
java.sql.SQLException: SEM: Connect to database failed
java.security.KeyStoreException: Failed to load default trust store
Environment
- 14.3 RU8
- Windows Server 2022
Cause
Upgrading Operating System from Windows Server 2019 to Windows Server 2022.
Resolution
Locate the certificate used by the SQL server which hosts the SEPM database. Import this certificate into the SEPM server's Windows Trusted Root Certificate Authorities.
Additional Information
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