Connector Xpress 2.0 for REST Applications: unable to connect to Identity Manager with nondefault environment name
Article ID: 273484
Updated On:
Products
Issue/Introduction
The customer needs to build a connector for a REST endpoint and wants to use the Connector Xpress 2.0 for REST Applications.
When trying to connect an existing Identity Manager server, the following error is observed:
No further info is logged by the Connector Xpress 2.0 for REST Applications.
In the Identity Manager logs, the following error is observed instead:
2023-09-08 12:45:01,506 WARN [com.brcm.connxp.controllers.CDWSRegistrationController] (default task-6) CDWSRegistrationController.configureWebService(): Create web service configuration started.
2023-09-08 12:45:01,510 ERROR [iamframework.webservices] (default task-6) Login failure: Username and password do not match.
2023-09-08 12:45:01,510 ERROR [iamframework.webservices] (default task-6) Exception class: class com.netegrity.llsdk6.imsapi.exception.FwAuthenticationException
2023-09-08 12:45:01,512 ERROR [iamframework.webservices] (default task-6) [facility=4 severity=3 reason=0 status=6 message=Unrecognized command]
Username and password do not match.
2023-09-08 12:45:01,514 ERROR [iamframework.webservices] (default task-6) User Not Found [facility=4 severity=3 reason=0 status=6 message=Unrecognized command]
(...)
The error states that the username/password does not match, despite it allowing logon to the IDM user console with those credentials.
Environment
Release : 14.4 CP2
Resolution
First, check login and password if they are correct.
Enable DEBUG of iamframework.webservices you then should see something like this in the log:
14.4 Cp2 connector Xpress 2.0 is giving an error when used with nonstandard IM environment names (anything other than IdentityEnv).
Solution provided in DE577490 for 14.4 CP2.
Issue resolved in 14.5 Connector xpress 2.0 version.
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